Return Policy

📦 Returns & Refunds

At Ryppl Golf, we stand behind the quality of everything we make. Because we offer both stocked apparel and made-to-order products, our return policy varies by product type.

Premium Golf Polos

Our premium golf polos are eligible for return within 21 days of delivery.

To qualify for a return, your polo must be:

  • Unworn, unwashed, and unused

  • In its original condition

  • Returned with all original tags attached

  • Returned in the original packaging whenever possible

Once your return is received and inspected, we'll issue a refund to your original payment method. Original shipping charges are non-refundable unless the return is due to our error.

If your item arrives damaged, defective, or you receive the wrong product, we'll provide a prepaid return label and offer either a full refund or a replacement at no cost to you.

For returns that do not involve a manufacturing defect or fulfillment error, a 15% restocking fee will apply.

To initiate a return, please complete our Return/Exchange Form within 21 days of delivery.

🔄 Non-Returnable Items

Our hats and t-shirts are produced specifically for you after your order is placed. Because these items are made to order, they are not eligible for returns or exchanges due to:

  • Incorrect size ordered
  • Buyer's remorse
  • Preference changes
  • Minor color or print placement variations that are within normal production tolerances

If your print-on-demand item arrives damaged, defective, or significantly different from what you ordered, please contact us within 15 days of delivery. We'll gladly replace the item or issue a full refund at no cost to you.

Other Non-Returnable Items

The following items are not eligible for return or refund:

  • Sale or clearance items
  • Gift cards

📬 Shipping & Address Info

Please verify your shipping address before completing your order.

We cannot issue refunds or replacements for orders that:

  • Are returned due to an incorrect or incomplete shipping address provided at checkout

  • Are marked as delivered by the carrier but cannot be located (unless there is evidence of a carrier delivery error)

If a package is returned to us because of an address issue, we'll contact you to arrange reshipment. Additional shipping charges may apply.

💬 Questions?

Need help choosing the right size or have questions before ordering? We'd love to help. Contact us anytime before placing your order, and we'll do our best to make sure you're confident in your purchase.

We appreciate your support of Ryppl Golf, and we're committed to making sure you're satisfied with every order.